Phone insurance complaints

May 20, 2023

finance, insurance

Phone insurance complaints have gone up by two thirds in the past year after people complained that they were miss-sold insurance in some way. Whether they didn’t need insurance, actually already had it, or were lied to about the type of cover they were getting, a lot of people aren’t too happy with their mobile phone insurance.

More than 3000 complaints have been made, which then lead to around 900 investigations with the Financial Ombudsman Service, but apparently those numbers are just the start.

As I’ve never owned an overly expensive phone, I never see the point in getting mobile phone insurance, as the money I’d have spent on it over the month could just be put towards a new phone if I break it. Though maybe if I had an iPhone I would think a little differently.

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