Help and Information

No matter what your concern is, we are here to help you find the right information that you need. Our customer service team will respond to your inquiries and concerns fast. You can also read our frequently asked questions (FAQs), as well as some articles on tips and advice and even our guides.

Frequently Asked Questions (FAQs)

Before sending us an e-mail or calling us, you may want to check out our FAQs first for faster assistance. We have consolidated some questions that are frequently being asked by our clients.  Some of these are about the following:

  • How long will it take for you to get quotes?
  • How does MoneyLion.co.uk work?
  • Different kinds of special covers and specialist policies you can compare
  • What kinds of cover can you get?
  • How does it work if you are a returning visitor?
  • What are No Claims Discounts (NCD) and how these work?
  • Different levels of cover
  • What are the items included in the policy?

If you have other specific concerns, then you can call or e-mail us anytime.

Market comparison is easy if one has the right perspective

Usually your own queries will help you decide what kind of cover you should get. There are also some technical queries that you might want to have in mind while doing any comparison exercise, such as:

  • What would be the effective of living in more than just one home address?
  • What is the effect of having a dashboard camera on your insurance premium?
  • Can you drive the car of your parents or relatives if you only have a provisional license?
  • Is it possible for you to build NCB with only a temporary car insurance policy?

Information on market comparison

If you want to get information about our products and services, this would be the most applicable section for you. You may be able to find relevant information and details about driving during holidays, as well as choosing a credit card and the like.

Contact Us

When you have something urgent to resolve about your quotes, you can contact us anytime. Our customer assistance team will assist you all the way.

Comparing Quotes

Whether you need to start a new quote inquiry or you want to retrieve the previous quotes you viewed, it is possible to do both here.